It’s that time of year again.
  
Merry Christmas! 
Happy Hanukkah!
Happy Kwanzaa!

But for me the season also means Customer Satisfaction Surveys! This week I’ve been working on the surveys distributed in November and early December.  With some computing still left to do, here’s what I can say, Our patients love us, I mean, LOVE us.  

Have you ever left your doctor’s office thinking, “That was awesome.” or ”Simply a Dream!” ?   Or “Everyone here is so super nice, don’t change a thing” ?   If you haven’t, then maybe you should come check out Planned Parenthood.

A quick look at some of our early results
- our average family planning patient is in and out the door in 1 hour 5 minutes
- more than half of our walk-in patients are seen within 15 minutes.
- over 96% of patients would describe the care they received as “GREAT”
- 99% say they will recommend us to a friend.

If you have a story you’d like to share with us, feel free to add a comment.  I’ll end with this quote from a patient seen this month in Chapel Hill, “My visit was perfect. The IUD Queen is the BEST doctor in town!”

Comments are closed.